What the Latest Lender Addition Means for Brokers and the Future of AI-Powered Lending Research.

Cynario is pleased to announce that First Federal is now live on the platform, giving brokers instant access to First Federal's full policy, product criteria, and lending appetite through Charli, Cynario's agentic AI research engine.

It's a significant addition. But it's also more than a product update. It's another signal of where the Australian mortgage industry is heading, and how AI is quietly rewriting the rules of how brokers research, position, and win deals.

Who Is First Federal?

First Federal is an independent Australian non-bank lender built around a clear premise: make lending easier for brokers and borrowers.

Unlike the major banks, First Federal operates with speed and flexibility at its core. Brokers working with them get:

• Same-day credit assessment – no waiting days for a callback
• Direct access to credit – not a call centre, not a switchboard
• No clawbacks – commissions stay with the broker
• A full-spectrum product suite covering prime, near prime and specialist

Why This Addition Matters for Brokers

In a market where lender policy changes weekly and client complexity is increasing, the ability to quickly identify the right lender for a scenario is one of the most valuable skills a broker can develop.

The challenge has never been access to lenders. It's been access to accurate, current, comparable policy information, across all of them, at once.

The Bigger Picture: AI Is Reshaping the Broker Research Process

“Adding First Federal to Cynario is a reflection of what we're building – a platform where brokers have genuine intelligence at their fingertips, not just a list of lenders.Having their full policy searchable and comparable through Charli means brokers can identify a First Federal opportunity faster and convert it with more confidence. That's the outcome we're here to create.” Michael Richardson, CEO & Co-Founder, Cynario

The award of Broker Technology Platform of the Year at the Broker Innovation Awards was recognition of something brokers have been telling us directly: AI-powered research tools aren't a future concept. They're being used in real broker practices, on real deals, today.

First Federal's integration is the latest chapter in that story.